Got a question about the Comfort Touch thermostat?

Below you’ll find answers to the most frequently asked questions about the Comfort Touch thermostat. If you’d prefer direct contact, email us at comforttouch@intergasverwarming.nl or call us on +31 (0)524 517655.

How can I alter the Comfort Touch's settings?

You can alter the Comfort Touch’s settings on its configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Adjust the thermostat’s settings, as desired. Use the ‘+’ and ‘–’ symbols to scroll through the various menus. Confirm selections by tapping centre dot.

Can I adjust the Comfort Touch's brightness?

Yes, of course. By default, the Comfort Touch’s brightness level is set to 5 (max. 10). Adjust this setting on the Comfort Touch’s configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Using the ‘+’ and ‘–’ symbols, advance to the ‘Bri’ screen. Adjust the brightness, as desired.

Can I use the Comfort Touch in combination with underfloor heating?

Yes, it’s possible to use the Comfort Touch with underfloor heating. You can adjust the heating rate levels on the configuration screen. Underfloor heating responds more slowly than regular radiators. You can adjust the heating rate levels on the configuration screen. Press the ‘+’ and ‘–’ symbols simultaneously for two seconds to enter this configuration screen. Using the ‘+’ and ‘–’ symbols, advance to the ‘Ctrl’ screen. Set the control response time for underfloor heating to ‘1’ (SLo).

What does it mean if I see a flashing '•' on the Comfort Touch?

This means that the central heating boiler is not Smart Power-compatible and won’t work with this thermostat. Smart Power has been used in Combi Compact HRE, HReco and Xtreme products since 2017.

What does it mean if I see a flashing 'Ot' on the Comfort Touch?

This means that OpenTherm® communication between the thermostat and boiler is not responding. Check the thermostat’s wiring and connection to the boiler.

If you can’t find an answer to your particular question, please use the form below or call us on +31 (0)524 512345.

Ask a question